All modules
Service Excellence
Event Leadership
Build confidence in the operational leadership of events.
Duration2h
Also available as a standalone training: 3h
Goal
Develop confidence in the operational leadership of events.
Possible contents
- Briefings
- Handovers
- Prioritization
- Your tasks as team lead
- Expectation management
- Working with external partners
- Escalation management
Ideal for
Shift leaders, team leaders, supervisors
Part of these trainings