All modules
Sales Activation
Upselling in Service
Offer extras naturally and respectfully in everyday service.
Duration2h
Also available as a standalone training: 3h
Goal
Understand additional offers as a natural part of good hosting and speak them confidently in everyday service.
Possible contents
- Understanding selling as part of good hosting
- Recognizing needs and buying signals in service
- Making recommendations that fit the situation
- Presenting additional offers naturally and respectfully
- Questioning techniques
- Practical exercises with typical guest situations
Ideal for
Restaurant, front office, banquet sales
Part of these trainings